Showing posts with label Webcams. Show all posts
Showing posts with label Webcams. Show all posts
Saturday, September 7, 2013
F.T.C. Says Webcam’s Flaw Put Users’ Lives on Display
On Wednesday, the Federal Trade Commission took its first action to protect consumers from reckless invasions of privacy, penalizing a company that sells Web-enabled video cameras for lax security practices. According to the F.T.C., the company, TRENDnet, told customers that its products were “secure,” marketing its cameras for home security and baby monitoring. In fact, the devices were compromised. The commission said a hacker in January 2012 exploited a security flaw and posted links to the live feeds, which “displayed babies asleep in their cribs, young children playing and adults going about their daily lives.” “The Internet of Things holds great promise for innovative consumer products and services,” Edith Ramirez, the commission’s chairwoman, said in a statement. “But consumer privacy and security must remain a priority as companies develop more devices that connect to the Internet.” TRENDnet officials did not respond to a request for comment. While the Internet of Things is still evolving, the concept currently embraces both industrial and consumer products. In a factory, sensors can be used to monitor manufacturing processes, warning that a machine needs maintenance and potentially avoiding a breakdown. At home, so-called smart appliances like refrigerators or thermostats can feed information via the Internet to manufacturers and service providers to keep the products humming. In a speech last month, Ms. Ramirez noted that such developments required more diligence by consumers and regulators. While many individuals consent to data collection, consumers rarely are consulted about where their personal information goes afterward. The F.T.C. plans to conduct a workshop in November to discuss the issue, with an eye toward drawing up rules that allow for both innovation and the protection of consumers. Robert R. Belair, who formerly served in the commission’s division of consumer protection and who is now the managing partner of the Washington office of Arnall Golden Gregory, said it was not yet clear whether the Internet of Things “changes the nature of the privacy threat, or just exacerbates the threat in certain ways that require a little more vigilance.” In detailing the security lapses, the commission said the company transmitted customers’ login information over the Internet in clear, readable text rather than encrypting the data. It also said TRENDnet’s mobile application, which allows customers to control the home camera from a smartphone, did not properly protect users’ credentials. When the company became aware of the flaws, it uploaded a software patch to its Web site and tried to alert customers. As part of the case, TRENDnet agreed to sanctions that include a 20-year security-compliance auditing program. The company also promised not to misrepresent the security of its cameras, the confidentiality of the activity that its devices transmit, or consumers’ ability to control the security of the cameras or their recordings. The agency’s four current commissioners voted unanimously for the sanctions. The F.T.C. does not have the legal authority to impose fines in such cases. But TRENDnet agreed to a consent order prohibiting similar practices, so the commission has the ability to seek penalties in the future. Despite its recent action, the F.T.C.’s authority in this area has been called into question. The Wyndham Hotel Group is challenging the commission’s ability to penalize companies that do not do enough to protect consumer information, like credit card numbers. Wyndham has argued that the agency has not published any formal rules on data security. The case is pending in Federal District Court in New Jersey. The case against TRENDnet highlights the potential vulnerabilities that consumers face when they connect everyday, in-home products to the Internet. As with e-mail accounts, online banking and shopping Web sites, enterprising hackers can get around security systems when vendors are sloppy. In 2010, TRENDnet began selling its digitally connected cameras under the product name SecurView. With the device, individuals and businesses could, via an individual Web site, monitor family members, customers or security concerns. In three years, its camera business produced nearly $19 million in revenue, accounting for 10 percent of the company’s total revenue in that period. According to the F.T.C., a hacker in 2012 identified a security flaw and circulated the information publicly. Though the company was notified of the breach within three days, others saw the message and quickly posted links to live video feeds of about 700 cameras. The commission said that the hacker was able “to identify a Web address that appeared to support the public sharing of users’ live feeds.” While only some customers opted to share their feeds publicly, the hacker found that all of the feeds could be viewed and shared, the commission said. After the episode, news accounts sometimes included photos taken from the feeds. Consumers “had little, if any, reason to know that their information was at risk,” the commission said. That kind of exposure “increases the likelihood that consumers or their property will be targeted for theft or other criminal activity,” the F.T.C. said, and “increases the likelihood that consumers’ personal activities and conversations or those of their family members, including young children, will be observed and recorded by strangers over the Internet.”
Wednesday, October 24, 2012
Novelties: New Webcams Add Wide-Angle Video Calls to Your TV
Now wide-angle cameras that pop onto large-screen televisions are on the market; they capture high-definition video and a generous stretch of the living room sofa, too. Several devices, including the TV Cam HD ($199.99) from Logitech, are already on sale, with at least a half-dozen others expected in time for the holiday shopping season, said Richard Doherty, research director of the Envisioneering Group, a market research company in Seaford, N.Y. The new TV cams are for people who want to add an Internet-based feature to their high-definition TV’s. “You can add this capability for a few hundred dollars or less,” Mr. Doherty said. “Lots of people have HDTVs they’ve bought in the last few years, and they aren’t going to get rid of them for Internet TVs.” Internet-enabled TVs have software for video chatting, but many models require viewers to buy a suitable add-on camera. Logitech’s TV Cam HD works with any high-definition television that has an available HDMI port, a common connection. It comes with connectivity to the Internet by way of Ethernet or Wi-Fi, and Skype software that supports high-definition video calling. To control the camera, you use a small remote control to zoom in or pan during a call, or to enter text on the screen. Mr. Doherty says the new cams have crisp images and an enlarged field of view. “It can pack a real emotional punch when a loved one’s face appears on the big expanse of an HDTV,” he said. “And when you can watch sitting on the couch with the rest of your family, it’s a pleasant, relaxing experience.” To try out the Logitech cam, I asked a neighbor, Li Wah Lai, a Manhattan-based graphic designer who has tested earlier generations of webcams, to use it for a video visit with her son Ming Alterman, a marketing manager for Coca-Cola in Shanghai. “It was a totally different family experience from our usual laptop talk,” Ms. Lai said. She and her husband, Daniel Alterman, as well as their younger son, Mickey, all joined in for the Sunday-morning video chat with Ming. “I thought it would be the same,” she said. “But it wasn’t.” There was no jostling in front of the camera, as there typically is when using a laptop, to guarantee that everyone could be seen and heard. “It was very relaxing,” she said. They did not have to constantly ask Ming: “Can you see us? Can you hear us?” And Ming became more comfortable, too, she said: “It was more of a family event.” Clifford I. Nass, a Stanford communication professor, said the sight of familiar faces in high definition was especially appealing. “It’s not just the pixels,” he said. “It’s the ability to detect facial expressions more accurately. The brain loves having this kind of information.” THE wide-angle lens could also contribute to the emotional impact of video chatting, said Jeremy Bailenson, director of the Virtual Human Interaction Lab at Stanford. A generous field of view, he said, “plays a big part in creating the feeling that the digital other you are talking with is actually in the room with you.” The wide field of view permits more glimpses of nonverbal interactions, he said, like the exchange of glances during the chat. With the Logitech device, all calls are placed and received by using the remote control. Because there is no keyboard, entering text can be tedious: you have to click up, down, right or left on the remote, for example, to select each letter of the name of new Skype contacts from a keyboard projected on the screen. Ms. Lai started off slowly with this skill, but within minutes her fingers were flying. You can also use the remote to adjust the image you are projecting, zooming in, panning or tilting. The device requires users to have Skype service. which is free for calls between its users. Incoming calls to the cam will ring out even when the television is turned off — you’ll need to grab the remote and turn on the TV. And if you are still in your bathrobe, you can also leave the call for voice mail.
E-mail: novelties@nytimes.com.
Monday, October 22, 2012
Novelties: New Webcams Add Wide-Angle Video Calls to Your TV
Now wide-angle cameras that pop onto large-screen televisions are on the market; they capture high-definition video and a generous stretch of the living room sofa, too. Several devices, including the TV Cam HD ($199.99) from Logitech, are already on sale, with at least a half-dozen others expected in time for the holiday shopping season, said Richard Doherty, research director of the Envisioneering Group, a market research company in Seaford, N.Y. The new TV cams are for people who want to add an Internet-based feature to their high-definition TV’s. “You can add this capability for a few hundred dollars or less,” Mr. Doherty said. “Lots of people have HDTVs they’ve bought in the last few years, and they aren’t going to get rid of them for Internet TVs.” Internet-enabled TVs have software for video chatting, but many models require viewers to buy a suitable add-on camera. Logitech’s TV Cam HD works with any high-definition television that has an available HDMI port, a common connection. It comes with connectivity to the Internet by way of Ethernet or Wi-Fi, and Skype software that supports high-definition video calling. To control the camera, you use a small remote control to zoom in or pan during a call, or to enter text on the screen. Mr. Doherty says the new cams have crisp images and an enlarged field of view. “It can pack a real emotional punch when a loved one’s face appears on the big expanse of an HDTV,” he said. “And when you can watch sitting on the couch with the rest of your family, it’s a pleasant, relaxing experience.” To try out the Logitech cam, I asked a neighbor, Li Wah Lai, a Manhattan-based graphic designer who has tested earlier generations of webcams, to use it for a video visit with her son Ming Alterman, a marketing manager for Coca-Cola in Shanghai. “It was a totally different family experience from our usual laptop talk,” Ms. Lai said. She and her husband, Daniel Alterman, as well as their younger son, Mickey, all joined in for the Sunday-morning video chat with Ming. “I thought it would be the same,” she said. “But it wasn’t.” There was no jostling in front of the camera, as there typically is when using a laptop, to guarantee that everyone could be seen and heard. “It was very relaxing,” she said. They did not have to constantly ask Ming: “Can you see us? Can you hear us?” And Ming became more comfortable, too, she said: “It was more of a family event.” Clifford I. Nass, a Stanford communication professor, said the sight of familiar faces in high definition was especially appealing. “It’s not just the pixels,” he said. “It’s the ability to detect facial expressions more accurately. The brain loves having this kind of information.” THE wide-angle lens could also contribute to the emotional impact of video chatting, said Jeremy Bailenson, director of the Virtual Human Interaction Lab at Stanford. A generous field of view, he said, “plays a big part in creating the feeling that the digital other you are talking with is actually in the room with you.” The wide field of view permits more glimpses of nonverbal interactions, he said, like the exchange of glances during the chat. With the Logitech device, all calls are placed and received by using the remote control. Because there is no keyboard, entering text can be tedious: you have to click up, down, right or left on the remote, for example, to select each letter of the name of new Skype contacts from a keyboard projected on the screen. Ms. Lai started off slowly with this skill, but within minutes her fingers were flying. You can also use the remote to adjust the image you are projecting, zooming in, panning or tilting. The device requires users to have Skype service. which is free for calls between its users. Incoming calls to the cam will ring out even when the television is turned off — you’ll need to grab the remote and turn on the TV. And if you are still in your bathrobe, you can also leave the call for voice mail.
E-mail: novelties@nytimes.com.
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