I’m trying to download my Gmail into the Apple Mail program on a new Mac and I’m getting an error when I try to set up the account. I have Gmail’s extra verification turned on, but there’s no place in the Mac’s Mail program to enter the security code they send to my phone. What can I do?
Google’s two-step verification feature can trip up mail-setup scripts that are not equipped to handle anything more than just a standard password. In this situation — or if you have recently turned on two-step verification and found your mail program or devices can no longer get Gmail — you need to log into your Gmail account in the Web and set up an “application-specific password.”
You can find Google’s step-by-step instructions for using application-specific passwords here and a YouTube video demonstration online as well. Once you log into your account and go to your security settings, you can get to the application-specific passwords area. Here, you can type in a name for the application (like “Apple Mail”) and click a button to generate a lengthy one-time password to type into the Mail program’s password box.
Google’s site has a troubleshooting page that guides you through setting up other types of mail software to send and receive messages from your Gmail account. The page also includes links to guides for programs besides Apple Mail, like Microsoft Outlook, Windows Mail, Mozilla Thunderbird and mail programs for Android, BlackBerry and iOS devices.
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